Important Update for Website Owners with Instagram Feeds
Starting December 4, 2024, Instagram will retire the current API used to display Instagram feeds on websites. This means that Instagram blocks on websites that haven't reconnected to the new API will stop updating. Without this reconnection, new Instagram content won’t appear on your site, and your Instagram feed will no longer update automatically.
But don’t worry! No existing Instagram posts will be lost, and they will still remain visible on your site. It's just that new posts won’t display until you refresh the connection.
How to Reconnect Your Instagram Feed
Reconnecting your Instagram feed is quick and easy. Here's how:
Log Into Your Squarespace Site:
Go to Settings > Third Party Tools > Connected Accounts. Look for the Instagram account connected to your website.Reauthenticate Your Instagram Account:
If you see a reauthentication prompt, click the link and follow the steps to reconnect. Note: You must have a Professional or Creator Instagram account to complete this process. If your account is still set to Personal, Instagram will guide you through upgrading during the reauthentication.Refresh Your Instagram Feed:
Once reauthenticated, go back to the Connected Accounts section, click the Instagram icon, and select Reset Data. This will refresh the feed and ensure new Instagram content starts appearing on your site.
Frequently Asked Questions About Instagram’s API Change
What happens if I don’t reconnect my Instagram feed?
If you don’t reconnect by December 4, 2024, your Instagram feed will stop updating. New content will no longer appear, but existing posts will remain visible on your website.Do I need to switch to a Professional or Creator account?
Yes! To reconnect your Instagram feed to Squarespace, you need a Professional or Creator account. If you’re still using a Personal account, you’ll need to upgrade before reconnecting. The switch is simple and free, and Instagram will walk you through the steps.How can I check if my Instagram feed is disconnected?
Log into your Squarespace website and go to Settings > Third Party Tools > Connected Accounts. If Instagram is disconnected, a reauthentication prompt will appear.Will I lose any Instagram posts from my website?
No, all your existing Instagram posts will remain visible on your site. The only change is that new posts won’t appear until the connection is refreshed.What happens if I miss the December 4 deadline?
If you miss the December 4 deadline, your Instagram feed will stop updating with new content. Old posts will still be visible, but new content won’t show up until you reconnect your Instagram feed.
Need Help Reconnecting Your Instagram Feed?
If you're unsure how to reconnect your Instagram feed or need assistance with the update, I’m here to help! Whether you’re a current client or looking to build a new website, I can guide you through the reconnection process and ensure your Instagram feed continues to work seamlessly.
Don’t wait—reach out today! Let’s make sure your website’s Instagram feed stays fresh with new content. Contact Alexis for support, and I’ll help you reconnect your Instagram account so your feed keeps displaying the latest posts.
Alexis Ryan is the owner of Healing Hearts Creative. With a background in therapy, business, marketing, and design, she specializes in helping therapists create authentic, client-centered websites, branding, and copy that reflect their unique practices. Alexis understands the challenges therapists face and works to ensure their online presence aligns with their values and attracts ideal clients. When she's not helping fellow therapists thrive online, Alexis runs her own private practice in Fort Collins, Colorado.
Contact Alexis today to start building an online space that truly reflects your work and connects with your ideal clients.